Common Mistakes to Avoid During Bug Tracking

Last updated on April 7th, 2024 at 10:42 am

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Bugs and issues occur commonly during the entire software development lifecycle. No matter how hard QA testers try, errors appear in a project, but there is always room for improvement and they can utilize different ways to avoid these bugs from appearing in the application. There will be hundreds of things that QA teams need to keep in mind when performing software testing, but there are a few common mistakes they should avoid to ensure quality releases. Most of these lists majorly deal with the managerial and technical aspects of the software development process and they hardly cover other areas like quality assurance (QA). 

QA and Testing go side by side 

In any software development project, testing and bug tracking stages go side by side and they are crucial to ensure quality. It is a stage where a newly designed website undergoes through the testing process. When developers work on a project for long hours, it is most likely for them to feel stressed. A review from a UAT team may help to reveal issues in the application that were missed because the developer was too occupied in focusing on bugger problems. With the help of this feedback makes sure that all components of the website are functioning properly. This phase also focus on testing the user interface and usability of the application. All the user acceptance tests are also a part of the project stage.

Software Apps need to be Tested 

Have you ever imagined how car dealers would put you and your family at stake by selling you an untested car?  Similarly, an untested application or website can also lead to drastic consequences and earn negative feedback from users can cause huge losses. Since organizations do not want to earn a bad name to their business, they need to hire QA experts and also require gathering feedback from different parties involved in the software development process. In order to get feedback from respective teams or clients, it is important to have the right tools for collaboration. A miscommunication could cause unexpected delays in project delivery and also end-up causing frustrated clients. 

Time Constraints

Web or app development is a huge project that requires a lot of work, effort, and time. QA teams fail to give proper time and attention to the QA process, chances are high that they release buggy apps to the end-users. It is not possible for QA to entirely overlook the testing phase and unless they are sure about the quality of the products they should not be released. It is important to ask people for feedback regarding the product. They should understand the quality issues and then work on the feedback received from the users and testers. Feedback is crucial and this is why have a QA process in place is a mandatory factor. 

Multi-Channel Communication 

Development teams ask for feedback from the parties involved once an application is ready. The teams need feedback which is only possible by getting feedback from all parties involved using communication channels such as calls, messages, emails, etc. This feedback is subjective and it may also be an inconsistent one and may not even be documented properly. This is where teams cannot work with unorganized information. 

Remote Working Teams 

In the current digital era, the workspace has changed a great deal. Organizations are no longer situated in a single location, instead, their employees work remotely. When remote workers work on the same project, by simply relying on the emails or chats for communication and collaboration will not work. QA teams can only be productive and effective when each team member and stakeholder is on the same page. This is why a transparent feedback system is important to ensure a smooth workflow. 

Teams should have collaboration and communication tools that keep all the teams involved on the same page and they should use tools to ensure smooth information flow. One of the most common mistakes that testers make during bug tracking is to underestimate the need for a bug tracking tool. When teams have a tool to easily report bugs and manage them effectively, the teams can overcome issues caused by ineffective communication, hence save time and money. It is important to encourage teams to use visual communication channels, such as taking a screenshot of the issue and sending the feedback to the respective team members. 

The above-mentioned factors are some mistakes that QA teams make during bug tracking, thus have the right bug management tools is extremely important to steer the testing process in the right direction.

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