Medicines are essential items that everyone needs at some point. However, Sometimes people have to deal with the difficulty of waiting in a queue or not finding the required medicine at the store. On-demand medical delivery applications are the perfect solution to this problem.
These apps are the game-changer in the field of the health sector. It is becoming popular among customers day by day. With just a few taps, customers can easily purchase medicines anytime and anywhere.
These apps are spreading like wildfire. It is quite clear that any application that facilitates people’s lives ends up being a successful model. Let’s straight dive into it.
1. Business Models:
Single-store Model:
If you are the owner of a single pharmacy store, you can sell medicine through a single integrated platform.
Aggregator Model:
In this model, you can create an online pharmacy marketplace by assembling several pharmaceutical stores locally and allow them to sell medicines under your mobile app
Features of a Medicine Delivery App:
To develop an on-demand medicine delivery software, you will need three different versions for customers, pharmacies and delivery providers, and a backend for storing user data. Let’s determine what features you have to implement.
1. Customer App:
- Social signup and login
- Profile management
- Upload prescriptions
- Filters for category search
- Medicine details
- Compare products
- Order medicines
- Add to cart
- Scheduled deliveries
- Multiple payment method
- Order tracking
- Reorder
- Avail offers & discounts
- Return policy
- Push notifications
- Medicine reminders
- Review & ratings
- Help & support
2. Pharmacy Panel :
- Register/ Login
- Manage availability
- Manage order request
- List similar medicines
- Digital prescriptions
- Manage medicine details
- Manage discounts
- Price management
- Track payments
- Notification alerts
- Access reviews & ratings
- In-app communication
3. Delivery Agent App:
- Profile
- Set availability
- Assigned orders
- Accept delivery
- GPS navigation map
- Delivery status updates
- Check payment status
- Push notifications
- One-click call to customers
- Digital service delivery proof
- Daily earning report
4. Admin Panel:
- Advance dashboard panel
- Inventory management
- Order management
- Customer & store management
- Delivery management
- Content management
- Complaint management
- Reporting & analytics
- Marketing tools
- Track ROT profits
Advanced Features:
Aside from the features mentioned above, there are some features that make the on-demand pharmacy business different from the rest. These features help to beat the competition and lead the app marketplace
Cloud Management:
All the users’ orders, delivery data, inventory, shipment information, etc. are all stored in cloud servers to create an overall medical sales ecosystem.
Urgent Dispatch:
In case of urgent requirements and to deliver the medications immediately, get in touch with the nearest pharmacy store available to accomplish the order received. You can also charge extra for the instant delivery service.
Multi-currency Payment Support:
The app should offer users the benefits of making purchases in any currency, as there might be visitors from other countries who want to buy medicine while staying in another country.
Reservation Management:
This feature will allow customers to book medication for a future date, without worrying about unavailability.
Subscription Packages:
You can offer membership packages to your potential customers and provide benefits to the subscribed member such as discounts, instant delivery, free delivery, and many more. With these benefits, customers will stick with you for a long time, which will make your business better.
Number Masking:
This feature protects users’ identities as their contact numbers are not shared with anyone from pharmacists to delivery boys.
Multi-Language Support:
As the customer base is immense and includes people from all regions, religions, and different languages, so the app should support them by resolving their questions in the language they understand. Plus, it makes your app easy to use for customers globally and internationally.
In-app Consultation:
This feature enables users to interact directly with customer support and health experts within the application. Users can ask questions to the experts and get instant answers about their medical queries.
Chatbot Integration:
Not every queries requires a human answer. Chatbot unification within a medicine Delivery app assist users with various FAQs and other important queries within no time.
Hire the best-dedicated developers to bank in all the above features in your app.
How Does It Work?
- After registering in the medicine delivery app, customers can find and compare the medicines through the advance search feature and add medicine to the cart by uploading the prescription.
- Customers will set the delivery time as per their convenience and complete the payment procedure.
- The pharmacist will be notified about the order. And then he will confirm the order according to the availability of medicines.
- Lastly, the admin assigns the order to the delivery partner who will receive the medicines from the chemist’s shop and deliver it to the user.
Cost of Developing a Medicine Delivery App:
The cost of developing an on-demand delivery solution depends on your needs and requirements. It will vary from Feature to Feature. Each feature and technology includes a different cost. Moreover, the total cost of development is also based on the application development company’s hourly rate. It is not an easy task to estimate the exact cost of developing a medicine delivery app.
The cost of a pharmacy application development project is determined by the following factors:
- App platform
- List of features and functionalities
- UI/UX design
- Backend integration and testing
- Technology used
- App maintenance
- App hosting
- App security
Nevertheless, to get an accurate estimate of your on-demand delivery application, you should choose the best software dedicated development team.
Wrapping Up:
Medicine delivery applications are a boon to the healthcare industry. The medical industry is one of the largest industries among all, which will thrive all the time. Medicine delivery apps have become popular and have earned their place in the app world and app stores in no time. So if you intend to launch the medicine delivery application, then this is the right time.
Mushahid Khatri is a Chief Executive Officer of Yelowsoft which is one of the leading on demand delivery solution. He believes in sharing his strong knowledge base with a leaned concentration on entrepreneurship and business.