If your company relies on fast Internet, then slow Internet may be disastrous. Internet user experience is one of the most frequent ways customers will evaluate your company. Regardless matter how satisfied you are with your company’s internet connection, there are many good reasons to increase your connection speed. It’s possible that upgrading to a faster connection may allow your company to reach new heights.
Slow internet speed may harm your company in a variety of ways, and it may be doing more damage than you realize.
1. Reduces Productivity
Cloud computing is becoming more important for the day-to-day work that we perform, regardless of whether your company uses Office 365 or G Suite. Cloud-based technologies help us operate more efficiently and effectively, from basic office communication applications to complex project management systems like Asana or Basecamp. The more difficult the instrument is to use, the more a fast, dependable connection is needed to complete tasks swiftly. Having a sluggish Internet connection has the opposite effect: it reduces productivity.
2. Hampers Customer Experience
Regardless of whether you’re a physical shop that services customers, or an office that welcomes clients, it’s crucial to provide them with the best experience. In today’s tech-savvy world, providing fast-speed internet is not a luxury but a necessity. After all, only happy customers can help you take your company to the next level!
3. Customer Service Suffers
Internet speed may make or break your ability to assist a client in a time-sensitive situation. When it comes to customer service, many consumers (and businesses) still depend heavily on the telephone, but cutting-edge firms are exploring new ways to use the connection to offer even better service. You can only provide digital services like screen sharing and “making a home call” using a customer’s phone if you have a stable internet connection.
4. The Bigger The Team, The Slower The Speed
There are more people working, which means everyone’s speed is slower. However fast your connection is, the bandwidth you have is shared among everyone who is simultaneously using it. Having six individuals share a connection means each of them will only receive 5 Mbps, and as the number of workers increases, the speed decreases even more. If you add a free public wifi connection to the mix, your high-speed internet connection starts to seem slow.
For example, did you know that DropBox deliberately throttles its own upload speed so as not to slow down your internet surfing experience? Even though you may alter it in the options, it’s there by default for a purpose. Downloading and uploading files use a lot of your bandwidth. A simple file sharing may bog down your processes if you don’t have a fast internet connection. And if you’re working with a large group, the challenge will be compounded.
5. Video Conferencing Slows Down
Video conferencing is becoming more necessary to replace phone meetings as more companies interact with customers across the globe. Face-to-face time can’t be replaced by phone conversations since you can only hear the person on the other end of the line’s voice. However, with video conferencing, you can easily replicate a face-to-face meeting. But, you need fast-speed internet to actually have a successful video call. If not, it’s just going to waste time as the participants won’t be able to talk to each other.
7. It Takes A Long Time For You To Process Payments
Even if it’s only once, you’ve probably seen that consumers are impatient when it comes to paying for their purchases. Improved access to the internet may be beneficial. In comparison to conventional dial-up processing, increasing your upload speed may cut IP terminal processing time to as low as 3 seconds. These seconds build up over the course of a month, saving you, your staff, and most importantly, your customers precious time.
8. Operations Suffer
Employees need internet connectivity in order to do research, send emails, and use cloud-based apps. Users, on the other hand, will be unable to perform any of this without an internet connection, resulting in a halt in operations. And if you don’t have access to mission-critical technologies, your business will lose money every second your employee are idle.
What You Can Do To Improve Your Internet Speed
No matter what sector you’re in, having a good internet connection is critical to expanding your client base, collaborating with your team, and doing more tasks efficiently. For those of you who have been using the same amount of bandwidth for some time, increasing your connection may be a significant benefit. You need to make sure that sluggish internet connections aren’t harming your company in any of these ways, from improved video conferencing to WiFi that can compete.
So, you should either consider upgrading your broadband plan or getting a high-speed router that can provide better accessibility.
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